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Warranty Terms & Conditions

KCW offers a LIMITED 7 YEARS WARRANTY from the date of purchase on the fixed components of its Stainless steel sinks, ensuring them against defects of material and workmanship. This warranty is limited to defects or damages resulting from a normal residential use and does not cover the following:

KCW's state-of-art integrated manufacturing facility spread over 50,000 sq. ft. is located in Bawana Industrial Area, New Delhi, India. . Our manufacturing facility is self-sufficient; as it has in-house design, deep draw press lines, sheet metal fabrication, complete assembly from test laboratory, and IT department. All departments are equipped with the latest and relevant machinery, equipment, hardware and software support. What more, our customer support team serves our customers effectively and efficiently 24x7.

General Warranty

In no event, even if product or components are found to be defective, shall KCW's liability exceed the price paid for the product. KCW reserves the right to inspect the installation prior to the replacement or repair of the product or its component parts. KCW may at its discretion require pictures prior to analysing the claim. This limited warranty is null and void if the product or components have been repaired, altered or modified other than by KCW or under its supervision.

This limited warranty replaces any and all other warranty, express or implied, including implied warranties of merchantability or fitness for a particular purpose. Laws governing product warranties may vary from one state or province to another. This warranty is not intended to contravene to the public order and shall not be so interpreted. This limited warranty extends only to the original owner/end user in residential applications and is not transferable to any subsequent purchaser. In the event of a warranty claim, original proof of purchase (sales receipt) will be required.

Shipping and handling costs (for returning the product or components for repairs or to replace product or components) are not covered under this limited warranty. Also excluded from this limited warranty is any labour, workmanship or other costs incurred in connection with the product or components removal, repairs, replacement, adjustment or installation and any incidental or consequential damages.

Warranty will be null and void for any damage resulting from installation not respecting the instructions and KCW will not be held responsible for any costs incurred. In the event of a limited warranty claim, original proof of purchase will be required – save original sales receipt.